SOLUTIONS GALORE.


 

Billing Alerts and Account Status

  • Late pay notifications
  • Credit card expiration
  • Alerts for data usage & prepaid plans

Marketing, Promotions, and Branding

  • New product introductions and trials
  • Internet Watermark to promote the ISP brand
  • Third-party advertising for subsidized access

Security and Community

  • Virus alerts
  • Copyright infringement notifications
  • EAS weather/Amber alerts

Subscriber Retention

  • Welcome or transition messaging for new subscribers
  • Online surveys/customer feedback
  • Subscriber win-back campaigns

SERVICE INFORMATION

  • Planned maintenance outages
  • Modem upgrade campaigns
  • Terms of service changes