At the beginning of summer this year, a mid-eastern U.S. regional, full-service operator introduced usage-based Internet tiers. To keep subscribers informed of their account’s current data usage, in-browser alerts are displayed when 80%, 90%, and 100% of their data thresholds are reached.
Each personalized usage alert is designed to give subscribers a heads-up on usage thresholds with the opportunity to see upgrade options before their data allowance is used up. Response-button options are:
- OK, thanks: indicates acknowledgement
- Show meter: links to a logon to view current usage
- Tier options: links to information about data plans (this button not included at 100%) ...Read more