Celebrate Integrations at Five Broadband Operators
OpenVault and PerfTech, Inc., will partner to exhibit at Cable Congress 2016 this June 28-30. Jane Christ, PerfTech SVP of Sales, and Rich Evans, OpenVault EVP of Global Sales & Marketing, will be on-hand at Exhibition Stand 39 at the Double Tree Hilton in Warsaw during the event. OpenVault enables network management services and data usage measuring, while PerfTech supplies proactive, in-browser messaging for ISPs to inform and provide action options to their subscribers for a variety of service-related uses, including usage notices. Together, these market leaders provide operators opportunities to manage consumption and help them to monetize information.
The “All You Can Eat” Revenue Problem: Solved
In European markets, where usage-based billing is not widely deployed for wired broadband operators, both companies feel their combined solution has compelling ability to drive revenue increases by messaging subscribers when they are ready to upgrade. Since OpenVault can detect when the subscriber is reaching their maximum provisioned throughput, and PerfTech can deliver a personalized offer to the subscriber at that critical moment, the integrated solution is poised to significantly help operators manage their “all-you-can-eat” plans and still drive the additional revenues needed to handle OTT content. “When and If operators are ready to offer usage-based plans, we are here to help with our global experience,” said Rich Evans, EVP of OpenVault.
Multiple Successful Options for Usage-Based Approaches
Synergy between the two vendors has been demonstrated by the successful integration of their products now for the fifth time among their ISP customers. OpenVault and PerfTech first met in 2011, when both companies were deployed independently in a major, US-based MSO who planned to offer consumption-based Internet packages. The MSO, now a reference account, has been using the integrated solution successfully for five years. As consumption-billing models continue to gain popularity, OpenVault and PerfTech have additionally integrated in four other telco and cable operators either to implement usage billing and/or to aid subscribers in choosing a “right-sized” data plan.
PerfTech’s Jane Christ explained, “With a proven, smooth integration and high-quality reference installation, it was inevitable that we and OpenVault, would propose a joint solution for ISPs who want to successfully implement usage-related business models. OpenVault delivers accurate meter collection and PerfTech delivers time-critical, “eyes-on” messaging that helps subscribers avoid bill shock and confrontation.”
The reference MSO’s SVP & CTO stated, “Not only did the integrated solution prove to be a huge asset in terms of internal time and readiness-to-launch, but the resulting reduction in subscriber churn, coupled with higher ARPU, has been significant. We feel that we have acquired the best tools to accomplish this model and that both OpenVault and PerfTech have contributed fully to the effort,” he summed up.
About PerfTech, Inc.
PerfTech enables ISPs to forge a responsive and transparent relationship with their subscribers through proactive communications. The company’s patented Bulletin System allows ISPs to deliver time-critical messages directly to targeted subscribers’ browsers, whether wired, wireless, or mobile. Bulletin System is the leading solution for in-browser communications among top-tier Internet providers in the Americas, with installations worldwide. Privately held, PerfTech is headquartered in San Antonio, Texas. For more information, go to www.perftech.com
Supporting over 150 operators on 4 continents, OpenVault helps Broadband Operators better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and to automate management functions to proactively handle congestion, forecast network requirements, and communicate with subscribers. The solution is offered on a pay-as-you-go basis, allowing service providers to immediately realize benefits without large up-front costs. See www.openvault.com