QUICK STATS: IN-BROWSER DMCA NOTICES SHOW 87-94% INTERACTION RATES

As the debate vis-à-vis responsibility to stop copyright piracy across operator networks plays out, many ISPs are re-assessing their notification policies with a goal to better manage the process.    

Many ISPs in North American use the PerfTech Bulletin System platform to deliver in-browser, DMCA notices to offending subscribers.  ISPs prefer this system because it verifies each in-browser notice delivery with a logged time-stamp and logs the subscriber response, providing needed acknowledgement data.           

Since each ISP uses the PerfTech platform in an individual way--creating their own notification content, action options, and schedule--varying results are produced.  However, each generates statistics that showcase the effectiveness of Bulletin System for this application.  Included here are results from 3 separate ISP customer profiles:  a top-tier ISP, a mid-size ISP, and a small ISP.    Read more...

PERFTECH ENABLES CLEANFEED FILTERING FOR ANOTHER TOP CANADIAN ISP

For a second time in a top Canadian ISP, PerfTech is working with the Canadian Centre for Child Protection to block Internet access from within an ISP’s network to illegal URLs, in accordance with the Government of Canada’s National Strategy for the Protection of Children from Sexual Exploitation on the Internet adopted in May 2004.  For approximately the past three years, PerfTech has been and continues to provide Cleanfeed filtering to another one of Canada’s prominent ISPs as well.  Read more...

PERFTECH SUMMARY OF Q3 2016 NEW BUSINESS

As PerfTech closes Q3, it counts two new U.S.-based ISP customers among its roster.  One offers full Internet, TV, and phone services across 5 states in the Midwest and South central regions; the other operates in the U.S. Mideast.  Both plan to use PerfTech’s in-browser messaging system for multiple use cases. 

In addition, and after successfully completing extensive trials, two major existing North American MSO customers have purchased additional use-case applications to run on their PerfTech platforms.  “We are always gratified to see existing customers discover additional ways to put our system to effective use,” stated Sales SVP Jane Christ.  “Our extensive menu of browser-messaging use cases along with the ability to easily create new ones helps them define and implement any communications need that comes up.”

In the last week of the quarter, a third, top-tier MSO customer placed significant orders for additional and expanded-license PerfTech equipment.

PERFTECH WELCOMES BMMA AND CETS TO SAN ANTONIO

The Broadband Multimedia Marketing Association (BMMA) and sister organization Customer Experience and Telco Sales (CETS) will soon find their way to San Antonio, host city for their respective events this fall.  PerfTech, headquartered in San Antonio, welcomes all members and will sponsor networking get-togethers along the city’s famed River Walk during both conferences. 

BMMA:  September 26-28.  BMMA brings together marketing professionals from the telco and vendor communities to discuss best practices, services, and trends.  During this Fall Workshop, PerfTech Sales SVP Jane Christ will moderate a survey readout session on marketing communications.  The last evening will feature a happy hour barge ride and dinner at the Iron Cactus Restaurant, courtesy of PerfTech.

CETS:  October 12-13.  Following the first daylong seminar on customer experience issues and successful sales strategies, PerfTech will host dinner at the Iron Cactus.

Both conferences will be held at the Hotel Contessa in downtown San Antonio.

PERFTECH TO EUROPE FOR UPCOMING CONFERENCES FALL 2016

PerfTech will attend and sponsor at two industry events in Europe this September and October:

Liberty Global Tech Summit, Amsterdam:  September 14.  Sales SVP Jane Christ will attend the Tech Summit 2016, a full day of presentations, demos, and networking for Liberty Global employees and partners.  PerfTech will serve as a bronze-level sponsor as the Liberty Global Tech Summit celebrates its 10th anniversary year.  The Tech Summit’s theme this year is customer-focused technology and innovation.

MAAWG, Paris:  October 25-27.  Execs Jane Christ and Jonathan Schmidt will participate in the semi-annual MAAWG conference to be held at the Paris Marriott Rive Gauche Hotel.  PerfTech is proud to be a 12-year supporter of the organization, and will sponsor a luncheon.

Contact PerfTech at 210-893-4000 or sales@perftech.com to connect with Jane at either of these conferences.