PerfTech sales executives will be on hand at these conferences in September and October:
SEPTEMBER 11- 12: CINCINNATI, OH: BMMA and CETS Fall
Attending: Jane Christ and Rich Skowronski
SEPTEMBER 19: AMSTERDAM: LIBERTY GLOBAL SUMMIT
Attending: Jane Christ and Richard Phelps. Jane will present at an event breakout session.
OCTOBER 8-11: NEW YORK CITY: MAAWG
Attending: Executives Jane Christ and Jonathan Schmidt. PerfTech will host a luncheon.
As demand for streaming broadband grows steadily, ISPs continually launch modem upgrade campaigns to keep subscribers outfitted with the latest equipment and greatest speeds. Several aspects of these campaigns rely on effective reach and communication with the subscriber, including: awareness of new modem capabilities, availability, how to acquire and how to install. In fact, modem swap campaigns have become one of the most frequently requested use cases for PerfTech’s in-browser messaging.
Beginning this May, one major ISP customer began delivering in-browser messages to inform subscribers that new modems were being shipped to them free-of-charge.An important factor is to coordinate delivery windows with opportune information on how to self-install, with the goal to help the subscriber get up and running quickly while minimizing the call load to customer support.The in-browser message includes a link to see instructions to do just that. Read more ….
Following up on a patent award recently granted to PerfTech, the San Antonio Business Journal (SABJ) requested an interview that was fielded by PerfTech co-founder and VP Jonathan Schmidt, point-man for the company’s bank of patent filings and awards.
Jonathan, formerly an EVP of Research and Development at Datapoint Corporation in the 80’s, related the history of the team of engineers who began careers there and remained together through several decades and two successful startups. The team, some of whose members helped pioneer ARCNET and essentially local-area networking, has become a prolific hub of technical innovation, hiring and mentoring new talent along the way. Of the two dozen patents that the team has been granted since PerfTech was founded in 2001, the most recent relates to technology that counts devices behind a Wi-Fi router and thus can help a telecommunications operator detect Wi-Fi-account sharing by Internet subscribers.
The article was published in SABJ’s July 6, 2018, issue.
PerfTech received two new business orders during Q2, 2018:
To ensure full coverage of its subscriber base and allow for future growth, PerfTech’s existing customer elected to add a large license expansion while it additionally migrates to Bulletin System’s most current version. To further simplify operations, the upgraded system will also take advantage of PerfTech’s Virtual Manager. Both customers will use and continue to use PerfTech’s customized messaging platform to engage subscribers directly regarding time-critical service information.
The current release of PerfTech’s Bulletin System, Version 4.1, entailed a complete rewrite based on a 64-bit operating system, resulting in boosting performance and capacity exponentially. Now, the upcoming Version 4.2 offers the same dramatic makeover to the product’s user interface and reporting tool.
CONSOLE INTERFACE
Highlighting Version 4.2, the Console 4 interface represents a total rewrite and redesign, sporting a modern, responsive look and feel. Its new capabilities include an interactive template-bulletin builder and editor—both with dynamic preview—and policy scheduler. New message creation, automatically generated in multiple formats, is now easy and fast. In addition, Console 4 no longer uses Java and now utilizes SSL.
REPORTING
To expand reporting capabilities, the internal history database was redesigned for greater efficiency and flexibility.A modern, highly graphic new reporting tool called Bstats (Bulletin statistics) is now integrated into Console 4, enabling ISP customers to monitor and analyze bulletin campaign data in real time from any or multiple policies by any event and/or response-action criteria that are logged in the system’s history files. Multiple history file instances may be defined, each with its own destination, output format, and attributes, enabling multiple departments for example, to extract the data useful to them. Read more...
