SABJ INTERVIEWS PERFTECH’S JONATHAN SCHMIDT

Following up on a patent award recently granted to PerfTech, the San Antonio Business Journal (SABJ) requested an interview that was fielded by PerfTech co-founder and VP Jonathan Schmidt, point-man for the company’s bank of patent filings and awards.

Jonathan, formerly an EVP of Research and Development at Datapoint Corporation in the 80’s, related the history of the team of engineers who began careers there and remained together through several decades and two successful startups.  The team, some of whose members helped pioneer ARCNET and essentially local-area networking, has become a prolific hub of technical innovation, hiring and mentoring new talent along the way.  Of the two dozen patents that the team has been granted since PerfTech was founded in 2001, the most recent relates to technology that counts devices behind a Wi-Fi router and thus can help a telecommunications operator detect Wi-Fi-account sharing by Internet subscribers.  

The article was published in SABJ’s July 6, 2018, issue.

PERFTECH CLOSES Q2 WITH NEW AND EXPANSION ORDERS

PerfTech received two new business orders during Q2, 2018:

  • a complete, in-browser messaging system purchase by a mid-western regional operator who supplies Internet, cable TV, and phone service to a multi-state area
  • a product-line migration and significant license expansion by an existing, long-time PerfTech customer who operates in over 20 states

To ensure full coverage of its subscriber base and allow for future growth, PerfTech’s existing customer elected to add a large license expansion while it additionally migrates to Bulletin System’s most current version.  To further simplify operations, the upgraded system will also take advantage of PerfTech’s Virtual Manager.   Both customers will use and continue to use PerfTech’s customized messaging platform to engage subscribers directly regarding time-critical service information.

SNAZZY NEW INTERFACE REFLECTS ROBUSTNESS OF LATEST BULLETIN SYSTEM

The current release of PerfTech’s Bulletin System, Version 4.1, entailed a complete rewrite based on a 64-bit operating system, resulting in boosting performance and capacity exponentially. Now, the upcoming Version 4.2 offers the same dramatic makeover to the product’s user interface and reporting tool.

CONSOLE INTERFACE
Highlighting Version 4.2, the Console 4 interface represents a total rewrite and redesign, sporting a modern, responsive look and feel. Its new capabilities include an interactive template-bulletin builder and editor—both with dynamic preview—and policy scheduler. New message creation, automatically generated in multiple formats, is now easy and fast. In addition, Console 4 no longer uses Java and now utilizes SSL.

REPORTING
To expand reporting capabilities, the internal history database was redesigned for greater efficiency and flexibility.A modern, highly graphic new reporting tool called Bstats (Bulletin statistics) is now integrated into Console 4, enabling ISP customers to monitor and analyze bulletin campaign data in real time from any or multiple policies by any event and/or response-action criteria that are logged in the system’s history files. Multiple history file instances may be defined, each with its own destination, output format, and attributes, enabling multiple departments for example, to extract the data useful to them. Read more...

QUICK STATS: NEARLY 40% OF INFECTED SUBS RESPOND QUICKLY TO BOTNET ALERT

When Botnet activity is detected on the network of one of PerfTech’s large ISP customers, an in-browser alert is triggered to quickly make affected subscribers aware of the problem and provide resources for remedial action.  A campaign for this purpose was launched on April 30 of this year and continues on an ongoing basis, with subscribers added in batches regularly.

The in-browser alert includes a “Yes, Scan” button that results in performing a free scan of the subscriber’s device, and a button option to “Remind Me Later.”  Additionally, two links in the message text connect to a description of the ISP’s security package, so the subscriber can read about the process, and then proceed to scan, if desired.  Choosing “Remind Me Later” causes the alert to reappear every other day until a definitive action is taken.  Results to date show:

“Scan” options response rate:  38.3%
“Remind Me Later” response rate:  33.4%
Average number of alerts per subscriber before action taken:  3.1

While a third of alerted subscribers choose to be reminded, nearly 40% proceed to a “scan” action immediately—a significant response given they must drop their current browsing activity to scan.  Additionally, some subscribers, after being alerted, may have elected to browse to the security software outside of the in-browser message, in which case they are not included in the PerfTech counts, but result in performing the requested remediation.

PERFTECH AT SUMMER SHOWS 2018

Meet PerfTech in Germany or Colorado at one of these summer shows:

JUNE 4-7:  MUNICH:  MAAWG
Execs Jane Christ and Jonathan Schmidt will host a luncheon at this security conference.

JUNE 12-14:  COLOGNE:  ANGA
PerfTech Sales EVP Jane Christ will be on hand at the ANGA Exhibition and Conference, Booth 7/H9, alongside our friends at Open Vault and Omni Remotes. 

AUGUST 5-8:  KEYSTONE:  CABLELABS SUMMER
PerfTech is proud to be a regular exhibitor at this semi-annual show; attending sales execs are Jane Christ, Rich Skowronski, and Richard Phelps.